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  • To redeem points, log into your account at the checkout page.
  • Collect a minimum of 1000 points before you can redeem them.
  • Points are valid for 12 months from when they are earned.
  • Redeem them before they expire — we’d love to see you enjoy your rewards!

Frequently Asked Questions

How do I join?

To join the program, simply click on the join now button to create an account. You will then be automatically enrolled. If you already have an account, you can skip this step.

How do I earn points?

Once an account is setup you automatically earn your first 50 loyalty points. Thereafter customers earn loyalty points by making purchases from the online store on products only – not henna trainings or services.

The number of loyalty points earned is determined by the total value of the purchase. Points you can earn are clearly shown next to each product. You can also earn 10 loyalty points for each review left against your favourite product.

Value of loyalty points: £10 purchase = 100 points (100 points = £1 discount earned).

How do I redeem points?

Loyalty points can automatically be redeemed online during checkout as long as customers are logged into their account.

The option to redeem the loyalty points will ONLY appear at the checkout page if a minimum of 1000 points (£10 redeemable value) has been earned.

How do I view my balance?

You can see the points you have earned against your orders on your account dashboard in the ‘Points’ section when you log into your account.

Do I have limited time to use my points?

Yes, loyalty points will expire after 12 months of inactivity from each transaction.

Where can I find more information about Loyalty Points?

Please visit our FAQs page for more information on Loyalty Points & Rewards.